1. Who this policy covers
This Privacy Policy explains how ADA Concrete Services, operating under the ADA Concrete brand (“ADA Concrete,” “we,” “us,” or “our”), collects, uses, discloses, and protects information when you visit this website, submit a project inquiry, or communicate with us about our services.
2. Information we collect
Information you choose to provide may include your first and last name, phone number, email address, project city, requested service category, project description, communication consent, and any other details you include in a message.
Our website, hosting provider, and form provider may also receive technical information such as IP address, browser or device type, referring page, pages visited, timestamps, form activity, and security or bot-prevention signals.
Please do not submit Social Security numbers, financial account numbers, government identification numbers, health information, or other sensitive personal information through the project inquiry form.
3. How we use information
We may use information to:
- Review, respond to, and manage project inquiries.
- Determine project fit, location, scope, and appropriate next steps.
- Prepare estimates or request additional project information.
- Maintain contact, opportunity, consent, and business records.
- Operate, secure, troubleshoot, and improve the website and intake process.
- Comply with law, enforce our terms, and protect people, property, and business operations.
4. Calls, email, and text messages
If you provide communication consent, ADA Concrete may contact you about your inquiry by phone, email, or text. Consent to marketing communications is not a condition of purchasing services. Message frequency varies, and message and data rates may apply.
You may revoke text-message consent by replying STOP or by communicating another reasonable opt-out request. Reply HELP for assistance when that option is available. You may ask us to stop non-transactional email communications by using an unsubscribe option or replying with your request. We may still send communications needed to complete a request you initiated or to administer an existing business relationship when permitted by law.
5. When information may be disclosed
We may disclose information to service providers that help us host the website, operate forms and customer records, prevent fraud or abuse, communicate with you, maintain systems, and support business operations. Our project inquiry form is operated through GoHighLevel and LeadConnector services.
We may also disclose information when required by law; to protect rights, safety, or property; in connection with a business transaction; or with your direction or consent. We do not sell project-inquiry information for money.
6. Retention and security
We retain information for as long as reasonably necessary to respond to inquiries, maintain business and consent records, meet legal or contractual obligations, resolve disputes, and protect our operations. Retention periods may differ by record type and business relationship.
We use reasonable administrative, technical, and organizational measures appropriate to the information and our operations. No internet transmission or storage system can be guaranteed completely secure.
7. Your choices and privacy requests
Depending on where you live and whether a particular privacy law applies, you may have rights to request access to, correction of, deletion of, or a portable copy of certain personal information, and to appeal a decision about a request. You may also withdraw communication consent.
To make a request, use our project inquiry form and write “Privacy Request” at the beginning of the project-description field. Include enough information for us to identify and respond to your request, but do not submit sensitive identification documents through the form. We may need to verify your identity before completing a request.
8. Children’s privacy
This website is intended for adults seeking concrete services and is not directed to children under 13. We do not knowingly request personal information from children through this website.
9. External services and links
This website may use or link to services operated by other organizations. Their privacy practices are governed by their own notices and terms. We encourage you to review those notices before providing information directly to another service.
10. Changes to this policy
We may update this Privacy Policy as our services, systems, or legal obligations change. The effective date at the top identifies the current version. Material changes will be posted on this page or communicated through another appropriate method.
11. Contact
For privacy questions or requests, email arturoduran@adaconcrete.co, use the ADA Concrete project inquiry form and begin your message with “Privacy Request,” or call (720) 612-8600 or (720) 987-8206. Do not submit sensitive identification documents through the form.